Self-Funders and Charging Proposals

Closed 31 May 2022

Opened 18 Oct 2021

Results updated 27 Jun 2022

Thank you to all who participated in the consultation about charges for self-funders, the survey is now closed. We are analysing the information and your views will help our decision-making.

You can view the results of the survey via the link below



This survey has been extended until 31 May, in order to reach out to more residents, their families and/or representatives and voluntary sector groups

Hounslow Council has a Self-funder Policy, which states that the Council can charge self-funders for arranging and reviewing their care and support.  Historically, Hounslow Council have not charged self-funders, but is now consulting about implementing these charges. 

Hounslow Council's Self-Funder Policy

A self-funder is someone who pays for their own care.

You may be a self-funder if:

  • You have savings over £23,250.
  • You own your own home.
  • You don’t want to complete a financial assessment.
  • You want to arrange your care yourself.

Self Funder - Fact Sheet

Self Funder - Easy Read

Can I still get help from the Council if I am a Self-Funder?

  • Yes, you can.

  • We can help you to have care in your own home.

  • This can involve:

  • Information about local services.
  • Help find a personal assistant or care agency.
  • Help with preparing a support plan.
  • Review of a support plan.
  • Making payments to your care provider.
  • Carrying out a financial assessment.
  • Advice and Guidance about your finances.
  • Help to keep you safe from abuse.
  • Help you to deal with any complaints.

This is about the proposed charges: 

  •  We will charge £300 to arrange your support plan.

  • We will charge £200 to review your support plan (once a year).

  • We will not charge you for your intial eligiblity assessment.

How did we calculate these charges? 

  • We undertook a benchmarking exercise and looked at a sample of what other local authorities charge self-funders. 
  • We carried out a cost analysis exercise and worked out average costs of the resources used by the local authority to provide a service to self-funders.  

 Why are we doing this? 

  • The Care Act 2014, allows Local Authorities to charge people for arranging and reviewing their care. 
  • Arranging services on behalf of self-funders takes time and resources from the Local Authority.

  • This proposal is necessary to ensure the long-term sustainability of this service which is expected to grow as the number of self-funders seeking arrangement of their care also increases.

Our plan going forward is to:

  • Hold focus groups with residents, their families and/or representatives, week commencing  23 May, online and/or face to face.
  • Hold focus groups with voluntary agencies, week commencing 23 May, online and/or face to face.

Why your views matter

Your views are important to us and your feedback will assist us with our decision making. 

We will be writing to all self-funders and tell them of our plans.  We will also tell people through our Hounslow Website and our online directory Care Place


What happens next

Thank you for your interest, this survey is now closed.

We will collate and analyse the feedback received. We will produce a report in July outlining our decisions based upon the feedback we have received. A hard copy of the information will be made available on request.


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