Customer Services Strategy 2019-2022

Closed 12 Apr 2019

Opened 4 Mar 2019

Results Updated 1 Jul 2019



The customer services strategy has been developed through informal engagement with groups of customers.  We are now moving to a formal consultation on the strategy so that you can have your say on its delivery.

Why We Are Consulting

The purpose of this consultation is to give you an opportunity to assess how important each of the points in the strategy are to you.  I would encourage you to respond so that you can shape how we deliver customer services.


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