The Customer Journey to Housing in Hounslow 2022

Closed 22 Feb 2022

Opened 4 Feb 2022

Results updated 3 Mar 2022

Results updated 3 March 2022

The survey is now closed, thank you to all those who have taken the time to give us your views. We are now analysing the results. These results will inform the decision of the Housing & Environment Scrutiny Panel in making their recommendations.

The prize winners will be contacted in due course.

Overview

We are carrying out a study across Hounslow borough about the experiences of residents who are either seeking council housing or in recent years have moved into council housing.

Anyone in this situation is welcome to take part - including those who have been on the register previously, or anyone who has contacted the Council or an advice agency about their housing situation.

We want to assure you that your responses to this survey are completely anonymous. Responses to anonymous surveys cannot be traced back to the respondent. No personally identifiable information is captured unless you voluntarily offer personal or contact information in any of the comment fields. Your responses are combined with those of many others and summarised in a report to further protect your anonymity.

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Prize draw for participants of survey

Everyone who completes the survey has the chance to win one of two £20 vouchers we are offering in a prize draw.  Please fill in your name and email address at the end of the survey for a chance to enter the prize draw.

Areas

  • All Areas

Interests

  • Housing Services
  • Housing & Tenancy Management