Dockless Bikeshare

Closed 3 Mar 2019

Opened 31 Jan 2019

Results Updated 2 Dec 2019

This consultation has closed, and the feedback we received helped inform our discussions with Transport for London (TfL) regarding their proposed bylaw to regulate dockless bike operators across London. 

On 29 November 2019, Hounslow Council recommended delegating the power to make this bylaw. We are now satisfied that the bylaw, if adopted, will give the borough greater control over dockless operators. We do not believe the bylaw will be in place before summer 2020. While this is unfortunate, we are using the time to continue reviewing input from residents, and to consider the best option (if any) for the future of dockless bikesharing in Hounslow. At present, Mobike continues to operate on a trial basis.

We will update this webpage again once the link to the draft bylaw has been published, and will share our post-bylaw recommendations in due course. If you have any thoughts or questions about dockless bikesharing in the meantime, please continue to share them with us.


Early last year, the council approved a 12-month dockless bikeshare trial following an approach by Mobike, who had successfully launched in places including Ealing. This press release informed local residents of the trial, and this webpage was created to keep residents updated and to respond to FAQs.   

Why We Are Consulting

Hounslow residents, especially in the east of the borough where the trial has been focussed, have become accustomed to seeing Mobike's orange bikes over the last 11 months. As we approach the end of the trial period, we wish to hear more residents' views to help us determine our next steps. 

Bikeshare is a fast-changing addition to the urban landscape, and has presented a challenge to councils in many cities.

There are various benefits: it encourages residents to use a travel mode that improves their health, reduces pollution, and helps ease road congestion. It provides greater flexibility to users than docked bikeshare such as the Santander scheme operated by Transport for London (TfL), and can be provided to residents at no cost to the council. The Santander scheme, on the other hand, would be prohibitively expensive to expand into Hounslow.  

However, a poorly-managed scheme can create issues such as bikes being left in unsuitable locations (e.g. the middle of a footpath). Our expectations of Mobike are underpinned by TfL's code of practice, to let operators know what is expected of them, and ensure their schemes complement the public transport network and the Mayor's Transport Strategy. 

To help inform the future direction of bikeshare in the borough, we would be grateful if you could complete our online survey, and encourage your family, friends, and neighbours to do the same. 

What Happens Next

The council's Traffic and Transport officers will undertake an assessment of feedback received and share this with councillors to determine the way forwards. We will provide an update on this webpage no later than May 2019.


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